Video call consultations (telehealth)

For Patients

Video call consultations (telehealth)

WCHN is now trialling the Healthdirect platform to deliver video call consultations for many of its outpatient services.

Video calls (also known as telehealth) enable specialist consultation appointments to occur with  patients from their home, workplace or other convenient location using a smartphone, tablet or computer. The Healthdirect platform is a web-based telehealth system, which does not require the installation of any software on the patient's device.

Some of the advantages of video calls are:

Who can see my video consultation?

During your appointment only you and your consulting clinician/s (and an interpreter if you have requested one) will be present during the video consultation. The appointment is not recorded and all content of the consultations protected in line with relevant, security and privacy laws and regulations to which the Women's and Children's Health Network adheres.

More information

PDF iconAttending Specialist Outpatient video call appointments at the WCHN
       (Fact Sheet – 590kb)

PDF iconSpecialist Video Call Out-Patient Appointment at WCHN
      – Information for Consumers and Carers
(DL brochure – 259kb)

PDF iconAttending your appointment via a Video Call – HealthDirect  (Leaflet – 930kb)


Last Modified: 14-09-2020 17:58:18
URL: http://www.wch.sa.gov.au/patients/telehealth/index.html
Printed from the Women's and Childrens WWW site.