Women's and Children's Hospital, Adelaide
Boylan Ward Key Performance Indicators

Boylan Ward Key Performance Indicators

Continuum of Care

  • Discharge occurs before 11am
  • Patients are seen within 24 hours by the Consultant Psychiatrist
  • Planned admissions will be appropriately prioritised
  • Waiting times will be minimised for emergency admissions
  • Consumer feedback is sought and incorporated into reviews of practice and planning processes
  • Connections with community supports are identified, recorded with families and relevant supports are then contacted

Management and Leadership

  • Statistics on Average Length of Stay (ALOS) and Diagnosis Related Groups (DRG's) will be analysed to determine relevant patterns
  • Staff meetings will occur weekly, and will be run efficiently and effectively
  • Local admission and discharge policy will be consistently applied
  • Support for staff to attend training and developmental activities
  • Management will initiate quality management practices and consumer satisfaction surveys which include patients, their families and service providers

Human Resources

  • Absenteeism will be monitored
  • Staffing will occur in accordance with benchmarking information on best practice
  • Implementation of staff appraisal systems

Information Management

  • Annual case note audit to be completed
  • Peer review systems to be introduced

Safe Work Practices

  • Timely completion of hazard reports
  • last modified: 24 Mar 2016