Welcome to the General Practitioners web page.
The Women's and Children's Health Network is committed to maintaining and improving our relationships with General Practitioners. We acknowledge the importance of General Practitioners in the ongoing care of women, children and their families.
This page has been developed to establish new processes and ensure better communication with General Practitioners.
The Women’s and Children’s Health Network has undertaken a review regarding the process of referral management from General Medical Practitioners (GP’s) to all Outpatient Departments within the Women’s and Children’s Hospital (WCH). This has involved reviewing the way in which referrals are received, prioritised and responded to within the hospital.
Criteria for referral into WCH Outpatient departments is being developed to ensure GPs have the tools available to make informed referrals and our clinicians receive a comprehensive referral to ensure clients receive an appropriate appointment.
An area has been established known as the 'Admin Hub' to manage referrals and appointment bookings for the WCH Outpatient departments. The Admin Hub provides a central enquiries line for clients to make appointments and a single facsimile number for all incoming referrals into WCH Outpatient Departments.
Facsimile for referrals 8161 6246
Enquiries & appointment booking line 8161 7399
Facsimile for referrals 8161 6246
Enquiries & appointment booking line 8161 7592
PLEASE NOTE: Referrals to the WCH Emergency Department should be sent with the patient. Emergency referrals should NOT be faxed to the Admin Hub.
Please complete the ‘Referral to Women’s and Children’s Hospital Outpatient Department’ form. The form must be completed and signed by the referring Doctor and faxed to the new Admin Hub for processing. Four versions of this form that have been created for your use:
All versions of this form should be printed and signed by the referring GP prior to faxing it to the Administrative Hub.
Referrals will only be accepted on the official 'Referral to Women’s and Children’s Out Patient Department' form. We cannot accept referral forms that are incomplete or that have not been signed by the referring Doctor.
If you have any queries about using this form, referring a client to a WCH Outpatient clinic or booking an appointment please call the Administrative Hub on 8161 7399 .
The WCH requires a complete referral to ensure the client is given an appropriate priority for an appointment. The ‘Referral to Women’s and Children’s Out Patient Department’ form has been designed to ensure that all the information required to offer a timely and appropriate service to your client is received.
The form has been divided into the following sections:
Please provide as much detail about your client as possible to ensure we can contact them regarding appointments
Is the client of Aboriginal or Torres Strait Islander origin?
Why do we ask this question?
Australia's Aboriginal and Torres Strait Islander peoples occupy a unique place in Australian society and culture. This group also experiences the worst health outcomes of any population group in Australia, therefore in SA Health facilities we prioritise access to services for all Aboriginal patients. In the current climate of reconciliation, accurate and consistent statistics about Aboriginal and Torres Strait Islander peoples are needed in order to plan, promote and deliver essential services, to monitor changes in wellbeing and to account for government expenditure in this area.
Is the client under the guardianship of the minister?
Why do we ask this question?
The South Australian Government, through the Department of Families and Communities, has a significant responsibility in ensuring that all children and young people are safe, and that families experiencing challenges receive adequate support.
SA Health has a formal commitment to ensure that all children and young people under the guardianship of the Minister have access to priority health services to improve their health outcomes.
Does the client require an interpreter? If Yes, please document the language spoken by the client, not their nationality.
TIP: To search for the language spoken in the web-based version, type the first few characters of the language
Length of referral
Please choose the appropriate referral option from the drop down list.
Clinic and Doctor name
The method of entering this information is dependant on the form being used.
The web-based form has drop down menus for the referring Doctor to choose the clinic and Doctor to refer to. This lisiting in the template will be updated on the first Friday of each month to ensure our clinic and Doctor lists are up to date.
When using the Best Practice version, refer to the Clinic & Doctor list or contact the Admin Hub on 8161 7399 to determine which Doctors work in a clinic.
The clinic and Doctor lists will be updated in the Medical Director Template at each release of the product by HCN.
When using the PDF version, refer to the Clinic & Doctor list or contact the Admin Hub on 8161 7399 to determine which Doctors work in a clinic.
Current Medical Problem/s and Past Medical History
Current Medical Problem/s
Please provide information regarding the presenting issue. Please forward relevant pathology reports and x-ray reports with this referral. In the web-based version, this text box will hold up to 1000 characters.
Past Medical History
Please provide information that will contribute to determining the priority assigned to the client. This should include all current medications, relevant allergies and immunisations. In the web-based version, this text box will hold up to 1000 characters.
Referring clinic details
Referring doctor name and address, surgery name and *medical provider number.
* We request General Practitioner Referrer provider numbers to ensure correct identification of General Practitioners in the event of a similar name, and for the subsequent linking of the referral information to the correct patient appointment.
TIP: Web-based form - while this form does not collect information into a database, we have set this section to retain the surgery information so it does not need to be typed in each time you refer a client to WCH.
Print the form. Sign and date the form, then fax to the WCH Administrative Hub at 8160 6246
NOTE: If you have any queries about using the form, referring a client to a WCH Outpatient clinic, or booking an appointment please call the Administrative Hub on 8161 7399.
An iPhone/iPad 'APP' has been developed by the South Australian Maternal and Neonatal Clinical Network and SA Health’s ICT branch that provides increased access to SA Health Practice Guidelines.
The ‘APP’ will improve access to the perinatal practice guidelines, neonatal medication guidelines and the paediatric clinical practice guidelines. The 'APP' will assist maternity, neonatal and paediatric care providers in the appropriate management of their patients.
The ‘APP’ can be accessed free of charge via the iTunes APP Store, is entitled "Practices Guideline Reader" and complements the already on-line access of the perinatal practice guidelines and the neonatal medication guidelines available via the Maternity SA website. The development of this ‘APP’ helps SA Health keep in step with Australia’s changing health profile, whilst supporting the optimal care of pregnant women, babies and children.
These guidelines will be updated and new guidelines added regularly.
The guidelines can also be accessed via the SA Health website:
last modified: 24 Jun 2016