Patient Information Services

The outline should be a brief summary of the department/service. Its purpose is to allow the reader to decide whether this is the page they are looking for.

The outline should be 200 words or less, and written in several paragraphs to make reading easier. Dot points can be used to help reduce the density of the outline. To expand the amount of information use links rather than ‘crowding’ the outline section.

How to access the service

Include here relevant information about accessing the service eg How to make an appointment etc

Information for Families

The Information for Families section should include any additional information for parents/families/patients regarding the service. The information for families topics should be presented as a list of links. There will be a general section about Hospital services. Only include general things that are very pertinent to the Service/Department.

Some examples are:

Forms

The forms section should contain a list of forms/other paperwork that can be downloaded, and completed at home. Only forms that are up-to-date and relevant should be included.

Resources/Publications

We envisage resources as being more directed toward health professionals – though this should not preclude patients and families. The resources should be presented as a list of links.

Some examples of resources are:

Procedural guidelines
Codes of ethics
Information for service providers
Philosophical frameworks
Evaluation of service procedures
Health care models used
Business plans

Hours

The days should be written first and the times second. The days and times should fall into columns, to make them easy to read.

Mon 6pm-8pm
Tues 6pm-9pm

Contact Information

Unit Head(s)

Position title and name eg:
Chief, Division of Mental Health
Mr Phil Robinson (with or without qualifications)
Or
Phil Robinson

Location

Name of Service
Floor level, Building
Women's and Children's Hospital
72 King William Road
North Adelaide 
South Australia

Mailing Address

Patient Information Services
Women's and Children's Hospital
72 King William Road
North Adelaide 
South Australia 5006

Phone/Fax/Email

Ph (08) 0000 0000

Fax (08) 0000 0000

Email lastnameinitial@wch.sa.gov.au