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Information for the community – Updated 1 July 2022
The Women's and Children's Hospital is located on the traditional lands for the Kaurna people, and we respect their spiritual relationship with their Country. We also acknowledge that the Kaurna people are the custodians of the Adelaide region, and that their cultural and heritage beliefs are still as important to the living Kaurna people today.

Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices and names of people who have passed away.

COVID-19 Information for WCHN Staff

This page provides staff of the Women’s and Children’s Health Network with the latest information and updates about our response to COVID-19.

The information is reviewed and updated regularly. Please avoid printing or circulating hardcopies as they may become out of date.

COVID exposure reporting

Any WCHN staff member, Spotless and Statewide Services, and their immediate household members, who have been diagnosed with COVID-19 or have been identified as a close contact of a known COVID-19 case must complete the WCHN Staff Exposure Form.

Once submitted, the WCHN COVID Response Team contact you to discuss your personal circumstances.

Close contact rules

From 12.01am, Saturday 30 April, close contact isolation requirements for South Australians have changed. More information can be found on the SA Health Website.

These requirements outline that close contacts can not attend attend a high-risk setting for 7 days after exposure.

The Women's and Children's Hospital is deemed a high-risk setting.

Staff classified as a close contact should immediately notify their line manager, complete the WCHN Staff Exposure Form, work from home, if possible, and comply with SA Health requirements.

The WCHN COVID Response Team will contact you with a plan to return to work depending on your risk level.

For full details on actions for WCHN staff, see the Fact Sheet below.

WCHN COVID Response Team

The team is available:

  • Monday to Friday: 8am to 8pm
  • Weekends and Public Holidays: 9.30am to 6.30 pm
  • Contact 0434 958 404 or speed dial 50641 (if calling within the hospital).

Outside of these hours, the Hospital After Hours Co-ordinator can be contacted on 8161 6558 or 0434 079 541 to manage staff queries or concerns.

Drive through SA Health testing clinics at Vic Park and Daw Park offer priority testing for all healthcare workers with no booking required. Please show your ID card at these testing clinics to access priority testing.

Close Contact Direction

As of 12.01am 26 March 2022, the Emergency Management (Exposure Sites, Contacts and Diagnosis Requirements No 7) (COVID-19) Direction 2022 came into effect.

The definition for people who are close contacts of a positive COVID-19 case has been changed to include:

  • A person who is a household member or an intimate partner of a COVID-19 case during their relevant period; or
  • A person who has had close personal interaction with a COVID-19 cases for a cumulative period of 4 hours or more during their relevant period; or
  • A person who has been identified by SA Health that they are a close contact with a COVID-19 case; or
  • A person who has been at an exposure site during the exposure period for that site.

Close personal interaction between a person and a COVID-19 case means interaction:

  • Where masks are not worn by the person and the COVID-19 case; and
  • In close proximity; and
  • Occurring in an indoor setting.

For more information on what to do if you are deemed to be a close contact, visit this page of the SA Health website.

Staff testing

WCHN has a strong focus on preventing the transmission of COVID-19 to ensure our hospital is as safe as possible for our patients and staff. This includes our early adoption of using N95 masks and goggles, hand hygiene practices, limiting the use of tea rooms and reducing foot traffic to our sites.

WCHN now provide access to a voluntary RAT (Rapid Antigen Tests) program for clinical staff providing direct face to face care to consumers/patients.

It’s important to remember that surveillance should not replace the infection control measures that we have been and will continue to use, including masks, goggles, social distancing and hand hygiene practices.

  • Staff in clinical areas providing direct face to face patient care – voluntary
    • When: Daily before you come to work
    • Supplies: Staff Testing Clinic, 55 King William Road, North Adelaide
  • Staff at community sites who provide direct face to face care to consumers – voluntary
    • When: Daily before face to face contact with a patient
    • Supplies: Identify with Line Manager if you wish to be involved in the WCHN Voluntary RAT Program.
      Line Manager to supply RAT Tests.
  • Staff in non-clinical areas
    • When: Not applicable
    • Supplies: Not applicable

Voluntary staff surveillance RAT testing program

If you are a clinical staff member, with direct face to face contact with consumers/patients, you can choose to be part of the voluntary RAT testing program. To be involved, please:

The information captured from the QR code will assist us with data collection and the monitoring of RAT supply.

Once completed, hospital staff can collect 3 RAT tests from the Staff Testing Clinic at 55 King William Road, North Adelaide between Monday to Friday from 8.30am to 4.00pm.

Community staff can collect their RAT tests from their line manager.

Please note that only 3 working days' supply will be given to staff at any one time. Staff will be required to take a RAT test every working day prior to the shift commencing.

If you return a COVID-19 positive result, you will need to:

For community services staff:

Living with COVID at WCHN

The WCHN Living with COVID plan aims to recover, restore and recreate our ways of working through our COVID-19 response and beyond.

The plan commences on 1 July and marks the transition from CoSTAT measures.

This plan will guide and support teams to work through each phase for their own ways of working, starting with recover and restore.

Read our plan on a page for WCH and Community Staff at the links below.

Living with COVID - WCH

Living with COVID - Community

The full Living with COVID plan is available on the WCHN Intranet.

Staff vaccinations

Under the Emergency Management (Healthcare Setting Workers Vaccination No 5) (COVID-19) Direction 2022 all people working in healthcare settings must receive a booster of a TGA-approved COVID-19 vaccine.

This means all WCHN staff must have had, or have evidence of a booking to have, a booster dose within four weeks of becoming eligible.

People aged 18 years and over are eligible to receive the booster dose four months after receiving the second dose of a COVID-19 vaccine.

Staff are required to provide proof of their vaccination status to their Line Manager.

Staff wellbeing

A number of wellbeing resources are available for staff on the WCHN COVID-19 SharePoint site.

COVID-19 SharePoint site

Our dedicated COVID-19 SharePoint site is available to all WCHN staff with a valid HAD logon.

This comprehensive site is updated regularly with the latest information and resources relating to WCHN’s response to the COVID-19 pandemic and can be accessed from external (non-network) devices.

Access it via the following link:

Please note: you may need to set up Multi-factor authentication (MFA) to use Microsoft 365 apps (including SharePoint) from a personal device.

Further instructions can be found below under “Working from home and ICT links”.

Outlook Web Access for emails

WCHN staff who have a valid HAD logon (email address and password) can access their work emails through an internet browser via the Outlook Web Access (OWA) email interface.

Multi-factor authentication – Microsoft 365

Multi-factor authentication (MFA) for Microsoft 365 is required when working remotely on a personal device but not connected via SA Health’s VPN.

For more information on using MFA with your device, see the following Information sheets.

Health Direct video call login
Digital Health SA service desk