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Hospitality delivered thanks to Ronald McDonald House

HF12 RMH feature
WCH News
Posted 17 Apr 2024

Families with children staying on our Rose or Medical Short Stay wards at the Women’s and Children’s Hospital will now receive regular visits, after hours, by a Hospitality Cart, thanks to Ronald McDonald House Charities South Australia.

The volunteer-run cart is the first in South Australia and provides complimentary snacks, activity books, toys, and toiletries - a welcome distraction when a loved one is sick.

HF12 RMH 2

– Jeremiah with his family on Rose Ward with some of the complimentary items

8-month-old Jeremiah, has been staying on our Rose ward for many months and his family including Mum, Joleen (left) and Grandma, Melissa (right) from the Northern Territory, were some of the first to benefit from the brand new Hospitality Cart service.

“The Hospitality Cart had been a popular initiative, especially for our Country and more isolated families,” says Simone, Nurse Unit Manager of Rose ward.

“We had a lovely comment from one of our parents recently, who was relieved and thankful for the toiletry items on the cart, as her husband had forgotten her toothbrush!”

Kellie, People and Culture Coordinator at Ronald McDonald House, says the response has been wonderful.

"We are all really delighted at how well the cart has been received on the wards – by both staff and management, and the families and patients," she says.

"From feedback we have received from our volunteer team so far, they all feel very privileged to be a part of this new program and are really enjoying their volunteering experience."

With fewer than ten Ronald McDonald House Hospitality Carts currently operational across the nation, the launch has been a highly appreciated display of support to WCH families during their time of need.

Ronald McDonald House Charities South Australia are dedicated to providing vital programs for families with seriously ill and injured children and each year they provide over 267 of our families with a safe and comforting place to stay close to the hospital during a difficult time.

Through their accommodation and support services, they strive to keep families together when life gets turned upside down due to a child’s injury or illness.

Thank you to Ronald McDonald House for their ongoing support and to their volunteers for bringing this initiative to our hospital.

For more information on Ronald McDonald House Charities South Australia, visit their website.