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Information last updated 17 November 2022
The Women's and Children's Hospital is located on the traditional lands for the Kaurna people, and we respect their spiritual relationship with their Country. We also acknowledge that the Kaurna people are the custodians of the Adelaide region, and that their cultural and heritage beliefs are still as important to the living Kaurna people today.

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Security concierge thanked after 1.2 million visitor health checks

Security farewell
Posted 4 Jul. 2022

As part of a progressive plan towards safely ‘Living With COVID’, the Women’s and Children’s Hospital is bidding farewell to the security concierge staff who have conducted over 1.2 million visitor health screenings since the start of the pandemic.

The change to visitor screening is just one part of the plan, which will see a transition to a ‘new normal’ and an adjustment to various services and restrictions across the Hospital campus and our Network sites.

Paul, who has been part of the security concierge team since its inception in March 2020, says the ever-changing environment has presented challenges, but has distinct highlights when it comes to making a positive difference to the wellbeing of South Australians.

“The best part is when people understand that you’re trying to do the right thing by helping people health-wise,” he says.

“And when they appreciate that—getting a ‘thank you, I really appreciate what you’ve done for us here’—that’s satisfaction.”

Paul and the team have been positioned at the main entrances to ensure around 2,000 visitors per day are doing their part to help the Hospital maintain its highest priority—the safety of patients and staff.

From questions surrounding potential COVID-19 symptoms, travel history, and recent visits to existing hotspots - as well as ensuring mask wearing and visitor number restrictions - the concierge team has been resolute in helping the Hospital community throughout the pandemic.

While security concierge will no longer be conducting initial screenings, visitors are reminded that the Women’s and Children’s Hospital is still classified as a high-risk setting.

Visitor restrictions and mask-wearing remain in place. Please stay home if you are feeling unwell.

Advice for visitors – from 1 July 2022

  • Masks are always required for those 12+, you can bring your own single use (surgical) mask or masks will be available on entry
  • Use hand hygiene stations and wash hands regularly
  • Keep your distance from others and comply with capacity requirements
  • Two adult visitors at any one time for general inpatients
  • One adult visitor for emergency and outpatient appointments
  • Check our website for specific visitor guidelines before you visit.