Home Oxygen Service – Children
Home Oxygen Service supplies oxygen cylinders and equipment to children who require oxygen therapy at home.
Home Oxygen Service liaises with WCH clinicians, clients and suppliers to support provision of home oxygen therapy in home care.
How to access this service
WCHN Clinicians will send a referral to Home Oxygen Service stating all required equipment and delivery location. Equipment is delivered to patient’s home address and might include oxygen cylinders, concentrator, regulators, cylinder trolleys and carry bags. Parents should be home to receive the first delivery so they can be shown how to assemble and use the equipment safely.
Oxygen cylinders, regulators, flow meters, and concentrators are supplied by BOC-Oxycare, on a rental agreement with WCH. BOC-Oxycare delivers daily (Monday to Friday) in the Adelaide metropolitan area. Deliveries to country areas are usually provided by BOC Agents, and in some occasions collection from the Agent depo might be required.
Oxygen tubing, masks, nasal cannulas and tapes used for Oxygen therapy can be purchased from the Home Equipment Centre as per the quantities stated in the referral provided by WCHN clinicians.
After initial delivery, consecutive oxygen orders can be placed by ringing the WCH Home Oxygen Service at least 24 hours in advance (excluding public holiday and weekends).
Hours
Monday to Friday, 9am – 1.30pm
Further information
The Women’s and Children’s Hospital (WCH) pays for the oxygen and monthly hire of regulators, trolleys, bags and cylinders.
Should you have any problems with your equipment after hours, please contact BOC-Oxycare on their emergency number – 1800 653 572 – and they will endeavour to assist you in any way possible.
Please contact your local doctor or the Women’s and Children’s Hospital or call 000 if a medical emergency occurs.
Ring the WCH Home Oxygen Service:
(08) 8161 8915
Mobile: 0481 917 991
You will need to give the name and address of your child. 24 hours notice is required for timely delivery.
On ordering, advise of the type and number of cylinders required:
- Large cylinders = E size
- Small cylinders = C size
Ensure you order enough cylinders to last at least 30 days.
When the equipment is no longer required, and you have been advised by the treating team to return it please phone the Home Oxygen Service to arrange for equipment to be collected.
If returning to an agent in the country or waiting to be collected please mark the equipment being returned clearly with your name and address.
Under no circumstances should equipment be returned direct to BOC-Oxycare or their agent by you.
Respiratory and Sleep Medicine Nurse Consultant
Call (08) 8161 7000 and ask for pager 5564
Respiratory Disease Management Nurse Consultant
Call (08) 8161 7000 and ask for pager 4026
See also:
Information for parents
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How to use an oxygen concentrator – Fact sheet
(518KB PDF)
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How to use an oxygen cannula - Fact sheet
(764KB PDF)
-
Home oxygen cannula and use of extension tubing – Fact sheet
(288KB PDF)
-
How to change an oxygen cylinder - Fact sheet
(699KB PDF)
-
Home Oxygen Therapy – Patient Information booklet (SA Health)
Contact
Phone
(08) 8161 8915
Mobile: 0481 917 991
After hours equipment failure
BOC-Oxycare: 1800 653 572