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COVID-19
Information for the community – Updated guidelines from 20 July 2021
Acknowledgement
The Women's and Children's Hospital is located on the traditional lands for the Kaurna people, and we respect their spiritual relationship with their Country. We also acknowledge that the Kaurna people are the custodians of the Adelaide region, and that their cultural and heritage beliefs are still as important to the living Kaurna people today.

Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices and names of people who have passed away.

Coming to the WCH

Paediatric Emergency Department 1

We know that being in hospital can be stressful for adults and children. We aim to make your stay at the Women’s and Children’s Hospital as comfortable as possible and to ensure that your needs are met.

We encourage you to ask any questions and discuss any concerns that you have.

The hospital is located at 72 King William Road, North Adelaide. There are car parks and entrances to the hospital on Kermode Street and the corner of Brougham Place and Sir Edwin Smith Avenue. Before you visit the hospital you may wish to familiarise yourself with the map of the hospital or a street map of the surrounding area.

Information for people from outside Adelaide may also be of use.

The Women's and Children's Health Network (WCHN) is committed to quality health care, and respects your right to be involved in decision-making about your or your family members' medical treatment.

The WCH is a smoke-free hospital. Please do not smoke in or near our buildings.

For information about our many departments, please visit the A–Z services listing on this site.

For more specific information about services for women or children, please visit WCH for women or WCH for children.

Visitor guidelines during COVID-19

From 6pm on Tuesday 20 July 2021, South Australia is subject to a 7 day lockdown. To protect our staff, patients and their families there are changes to visitor restrictions, screening questions and services, including food outlets.

Please see below for all of the relevant information, keeping in mind it is being updated regularly and is subject to change.

All visitors over 12 years old must wear a mask while at the Women’s and Children’s Hospital. Surgical masks will be provided on entry to the hospital, and at this time we ask that visitors do not wear cloth masks.

For more information on mask wearing, go to:

Face masks – SA Health

During the current global pandemic we are doing everything we can to keep our staff and community safe.

Please allow a little extra time before any appointments to allow for screening questions on entry to the Hospital.

We thank you for your cooperation.

Visitor restrictions

The SA Health State Control Centre has updated its visitor guidelines as we work together to protect our staff, patients and their families.

If you are visiting our hospital, you will be asked to comply with the following visitor policy.

Visitors should not enter a hospital if they have:

  • a temperature higher than 38 degrees Celsius, fever, chills or symptoms of acute respiratory infection in the preceding 72 hours.
  • had a COVID-19 test and are awaiting the test results.
  • been a known contact with a person who has a confirmed case of COVID-19 (unless appropriate PPE was worn).
  • tested positive for COVID-19 in the last 14 days.
  • arrived from another state or have visited a site that is listed on the SA Health Contact Tracing web page.
  • undertaken a COVID-19 test and are awaiting the test results, unless this was a routine COVID-19 test required to be undertaken due to cross border travel or employment.

All adult visitors to the Women's and Children's Hospital will need to scan a QR code on entry. More information about the COVID SAfe app and how to use the QR codes can be found at covid-19.sa.gov.au.

Paediatric patients

  • Inpatients – a maximum of one individual per stay, at any time during current, established visiting periods.
  • Neonates / Neonatal ICU patients – a maximum of two individuals are allowed to visit at one time.
  • Outpatients and Emergency – a maximum of one individual per person only, may accompany a patient to an Emergency Department or a hospital based outpatient appointment provided physical distancing can be maintained. LHN’s will have oversight of this for compliance with physical distancing.

Maternity patients

  • Visitors for delivery and maternity wards – a maximum of one individual visitor may attend with a woman in labour, and in the ward environment.
  • Outpatients and Emergency – a maximum of one individual per person only may accompany a patient to an Emergency Department or a hospital based outpatient appointment provided physical distancing can be maintained. LHN’s will have oversight of this for compliance with physical distancing.

Palliative Care or Critically unwell patients

  • Where appropriate and safe, visitors are permitted for palliative/end of life care providing physical distancing requirements can be achieved. Local Health Networks have discretionary ability for compassionate reasons.

Neonatal Intensive Care Unit (NICU) and Special Care Baby Unit (SCBU)

  • Only two parents or primary care givers are permitted as visitors (no children).

There is flexibility for special circumstances, so please contact your care team directly to discuss your individual situation.

For general information on visiting public hospitals in SA, please go to:

Screening before entering the hospital

Each visitor will be asked to undergo a health screening prior to entering the Women's and Children's Hospital.

You should not enter the hospital if:

  • you have a temperature higher than 38 degrees Celsius, fever, chills or symptoms of acute respiratory infection in the preceding 72 hours
  • you have had a COVID-19 test and are awaiting the test results
  • you have arrived from another state or have visited a site that is listed on the SA Health Contact tracing web page.
  • you have been a known contact with a person who has a confirmed case of COVID-19 (unless appropriate PPE was worn in the case of attendance for emergency treatment)
  • you have tested positive for COVID-19 in the last 14 days.

Entry is still permitted for consumers requiring emergency treatment, but they must declare any of the above on arrival to the entry points and at the triage desk. They will be provided with surgical face masks on entry or on arrival at triage.

Note that the whole of the Women’s and Children’s Hospital is classified as a high risk site/setting.

Changes to on-site food outlets

Please also note the following changes to our on-site food outlets:

  • PlayDeck Cafe: Open for takeaway
  • Cafe on Level 2: Open for takeaway
  • Rainbows Cafe: Open for takeaway, but variable opening hours due to our volunteers staying home at this time
  • Vic's Coffee Shop: Closed

Our Starlight Express Room will also be closed for the remainder of the week. Our Starlight Captains will continue entertaining our patients through Starlight TV.

You can also visit our COVID-19 Response page for further information and resources.

Preparing for surgery – Children

Bringing your medicines to hospital

When you come to hospital, always bring your / your child's medicines with you, along with a list of all the medicines you / your child is taking.