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COVID-19
Information for the community – Updated 27 April 2022
Acknowledgement
The Women's and Children's Hospital is located on the traditional lands for the Kaurna people, and we respect their spiritual relationship with their Country. We also acknowledge that the Kaurna people are the custodians of the Adelaide region, and that their cultural and heritage beliefs are still as important to the living Kaurna people today.

Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices and names of people who have passed away.

Coming to the WCH

Paediatric Emergency Department 1

We know that being in hospital can be stressful for adults and children. We aim to make your stay at the Women’s and Children’s Hospital as comfortable as possible and to ensure that your needs are met.

We encourage you to ask any questions and discuss any concerns that you have.

The hospital is located at 72 King William Road, North Adelaide. There are car parks and entrances to the hospital on Kermode Street and the corner of Brougham Place and Sir Edwin Smith Avenue. Before you visit the hospital you may wish to familiarise yourself with the map of the hospital or a street map of the surrounding area.

Information for people from outside Adelaide may also be of use.

The Women's and Children's Health Network (WCHN) is committed to quality health care, and respects your right to be involved in decision-making about your or your family members' medical treatment.

The WCH is a smoke-free hospital. Please do not smoke in or near our buildings.

For information about our many departments, please visit the A–Z services listing on this site.

For more specific information about services for women or children, please visit WCH for women or WCH for children.

Visitor guidelines during COVID-19

Update – November 2021

In line with SA Government directions aimed at protecting our staff, patients and their families, please see below our current visitor restrictions and details on screening questions and services available.

From 1 November, 2021 all staff, volunteers and contractors are required to have received at least one dose of a TGA-approved COVID-19 vaccine and evidence of booking a second dose to enter any public healthcare facility under the Emergency Management (COVID-19) (Healthcare Setting Workers Vaccination) Direction 2021. This does not apply to those receiving care or their support person/caregiver.

During the current global pandemic we are doing everything we can to keep our staff and community safe.

Please allow a little extra time before any appointments to allow for screening questions on entry to the Hospital.

We thank you for your cooperation.

Visitor restrictions

The following visitor limits apply from Thursday, 28 April 2022.

Paediatric patients

  • General ward inpatients – a maximum of two (2) visitors/carers per patient per day.
  • Outpatients and Emergency – a maximum of one (1) person, may accompany a patient to an Emergency Department or a hospital-based outpatient appointment provided physical distancing can be maintained.
  • Paediatric Intensive Care Unit – a maximum of two (2) visitors/carers per patient per day.
  • Michael Rice Centre for Haematology and Oncology – a maximum of two (2) people can accompany a child receiving treatment in the clinic or in the ward environment each day.
  • Neonatal Nurseries – a maximum of two (2) people may visit a child in the Special Care Baby Unit (SCBU) or Neonatal Intensive Care Unit (NICU) each day.
    • We ask all parents/caregivers visiting the nurseries to:
      • wear masks at all times
      • go outside to eat and drink
      • not use any shared spaces (tea rooms, etc)
    • Nursery staff will provide families with guidance on how this will be managed based on current advice from hospital specialists.

Maternity patients

  • Maternity wards – a maximum of two (2) people may visit a woman in the postnatal ward at any one time.
  • Delivery suite - a maximum of two (2) dedicated support people can accompany a woman for the duration of her labour.
  • Outpatients and Emergency – a maximum of one (1) person only per person may accompany a patient to an Emergency Department or a hospital-based outpatient appointment provided physical distancing can be maintained.

For general information on visiting public hospitals in SA, please go to:

Vaccination requirements

All staff, volunteers and contractors are required to have received at least two doses of a TGA-approved COVID-19 vaccine and to have had a booster or a booking for their booster under the Emergency Management (COVID-19) (Healthcare Setting Workers Vaccination) Direction 2021.

There are currently no vaccination requirements for patients or visitors.

Screening before entering the hospital

Before entering the Women’s and Children’s Hospital, each visitor will be required to undergo a health screening to protect our vulnerable staff, patients and their families.

We ask that visitors to the Women's and Children's Hospital comply with the following guidelines. Thank you for your cooperation.

  • All visitors over 12 years old must wear a surgical mask.
  • You will be greeted by our security concierge staff and asked a series of screening questions.
  • You will be advised that you should not enter the hospital if you have:
    • a temperature higher than 38 degrees Celsius, fever, chills or symptoms of acute respiratory infection in the preceding 72 hours.
    • had a COVID-19 test and are awaiting the test results.
    • been a known contact with a person who has a confirmed case of COVID-19 (unless appropriate PPE was worn).
    • tested positive for COVID-19 in the last 14 days.
    • undertaken a COVID-19 test and are awaiting the test results, unless this was a routine COVID-19 test required to be undertaken due to cross-border travel or employment.

All adult visitors to the Women's and Children's Hospital will need to scan a QR code on entry. More information about how to use the QR codes can be found at covid-19.sa.gov.au.

Face masks

All visitors over 12 years old must wear a mask while at the Women’s and Children’s Hospital. Surgical masks will be provided on entry to the hospital, and at this time we ask that visitors do not wear cloth masks.

Staff and contractors are also required to wear masks at all times.

For more information on mask wearing, go to:

Elective surgery

Elective surgeries for paediatric patients have resumed across South Australian public and private hospitals.

The WCH is prioritising any urgent elective surgeries.

You will be contacted directly to discuss rescheduling elective surgery as required.

Patient screening for COVID-19

Making sure you are COVID-negative prior to a planned admission or surgery will ensure you are minimising the risks to yourself and to the staff taking care of you.

In addition, patients who require an anaesthetic or aerosol generating procedure will need to undertake the following surveillance tests.

Paediatric patients

  • Patients having an anaesthetic will need to have a PCR swab up to 72 hours prior to planned surgery, a negative test must be received for surgery to proceed.
  • All patients must isolate once they have had the swab until surgery.
  • Children booked for surgery can be tested at our dedicated screening clinic located at 55 King William Rd, North Adelaide or at your nearest community testing site.

Maternity patients

  • Pregnant people in labour who arrive at the WCH will receive a PCR test on admission.
  • Those booked in for a planned cesarean or induction of labour will be booked for a PCR test before their procedure at our dedicated screening clinic, located at 55 King William Rd, North Adelaide.

If you have any symptoms of COVID-19 prior to your admission, you should seek a PCR test at a community testing site.

A list of COVID-19 testing clinics can be found on the SA Health website.

Crèche

The Women’s and Children’s Hospital Crèche is closed until further notice.

Food outlets

Our on-site food outlets the PlayDeck Café and Café on Level 2 are operating as normal with reduced seating capacity.

Our Friends of the WCH shops, Rainbows and Vic's are currently closed as our volunteers stay home.

If you would like to support our Friends by giving a donation, please visit their website https://wchfriends.com.au/

Support services

Our Starlight Captains and Clown Doctors are staying home to keep everyone safe.
Inpatients can still catch up with the Starlight team using Starlight TV.

Our Volunteer guides are currently staying home during the current phase of the pandemic, whilst the WCH is a high-risk site.

Our volunteers are an integral part of our workforce who support, extend and enhance the work of staff across the network assisting to create a Person and Family Centred Care environment and we look forward to them returning into the future.

You can also visit our COVID-19 Response page for further information and resources.

Preparing for surgery – Children

Bringing your medicines to hospital

When you come to hospital, always bring your / your child's medicines with you, along with a list of all the medicines you / your child is taking.