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COVID-19
Information for the community – Updated guidelines from 5 August 2021
Acknowledgement
The Women's and Children's Hospital is located on the traditional lands for the Kaurna people, and we respect their spiritual relationship with their Country. We also acknowledge that the Kaurna people are the custodians of the Adelaide region, and that their cultural and heritage beliefs are still as important to the living Kaurna people today.

Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices and names of people who have passed away.

Coming to the WCH

Paediatric Emergency Department 1

We know that being in hospital can be stressful for adults and children. We aim to make your stay at the Women’s and Children’s Hospital as comfortable as possible and to ensure that your needs are met.

We encourage you to ask any questions and discuss any concerns that you have.

The hospital is located at 72 King William Road, North Adelaide. There are car parks and entrances to the hospital on Kermode Street and the corner of Brougham Place and Sir Edwin Smith Avenue. Before you visit the hospital you may wish to familiarise yourself with the map of the hospital or a street map of the surrounding area.

Information for people from outside Adelaide may also be of use.

The Women's and Children's Health Network (WCHN) is committed to quality health care, and respects your right to be involved in decision-making about your or your family members' medical treatment.

The WCH is a smoke-free hospital. Please do not smoke in or near our buildings.

For information about our many departments, please visit the A–Z services listing on this site.

For more specific information about services for women or children, please visit WCH for women or WCH for children.

Visitor guidelines during COVID-19

Update – 5 August 2021

In line with SA Government directions aimed at protecting our staff, patients and their families, please see below our current visitor restrictions and details on screening questions and services available.

During the current global pandemic we are doing everything we can to keep our staff and community safe.

Please allow a little extra time before any appointments to allow for screening questions on entry to the Hospital.

We thank you for your cooperation.

Screening before entering the hospital

Before entering the Women’s and Children’s Hospital, each visitor will be required to undergo a health screening to protect our vulnerable staff, patients and their families.

We ask that visitors to the Women's and Children's Hospital comply with the following guidelines. Thank you for your cooperation.

  • All visitors over 12 years old must wear a surgical mask.
  • You will be greeted by our security concierge staff and asked a series of screening questions.
  • You will be advised that you should not enter the hospital if you have:
    • a temperature higher than 38 degrees Celsius, fever, chills or symptoms of acute respiratory infection in the preceding 72 hours.
    • had a COVID-19 test and are awaiting the test results.
    • been a known contact with a person who has a confirmed case of COVID-19 (unless appropriate PPE was worn).
    • tested positive for COVID-19 in the last 14 days.
    • undertaken a COVID-19 test and are awaiting the test results, unless this was a routine COVID-19 test required to be undertaken due to cross-border travel or employment.

All adult visitors to the Women's and Children's Hospital will need to scan a QR code on entry. More information about the COVID SAfe app and how to use the QR codes can be found at covid-19.sa.gov.au.

Visitor restrictions

The following visitor limits currently apply.

Paediatric patients

  • Inpatients – a maximum of two visitors (including children) per day, at any time during current, established visiting periods.
  • Neonates / Neonatal ICU patients – a maximum of two individuals are allowed at one time.
  • Outpatients and Emergency – a maximum of one individual per person only, may accompany a patient to an Emergency Department or a hospital-based outpatient appointment provided physical distancing can be maintained.

Maternity patients

  • Visitors for delivery and maternity wards – a maximum of two people (including children) may attend with a woman in labour, and in the ward environment.
  • Outpatients and Emergency – a maximum of one individual per person only may accompany a patient to an Emergency Department or a hospital-based outpatient appointment provided physical distancing can be maintained. LHN’s will have oversight of this for compliance with physical distancing.

Palliative Care or Critically unwell patients

  • Where appropriate and safe, visitors are permitted for palliative/end of life care, providing physical distancing requirements can be achieved.


For general information on visiting public hospitals in SA, please go to:

Face Masks

All visitors over 12 years old must wear a mask while at the Women’s and Children’s Hospital. Surgical masks will be provided on entry to the hospital, and at this time we ask that visitors do not wear cloth masks.

Staff and contractors are also required to wear masks at all times.

For more information on mask wearing, go to:

Food outlets

Our on-site food outlets, including the PlayDeck Café, Café on Level 2, Rainbows and Vic's are all open and operating as usual.

Support services

We are looking forward to having our Starlight Captains, Clown Doctors and Arts in Health programs resuming as normal.

Please note: our créche remains closed at this time.

You can also visit our COVID-19 Response page for further information and resources.

Preparing for surgery – Children

Bringing your medicines to hospital

When you come to hospital, always bring your / your child's medicines with you, along with a list of all the medicines you / your child is taking.