If you have an enquiry about your account, please contact the department that has issued the account.
Paying your accounts
- Pay by BPAY – refer to the BPAY Biller Code and Reference Number listed on your account to make payment by BPAY.
- Pay by Phone – Credit and Debit Card payments can be made by phoning the cashier, Monday to Friday 9.00am to 4.45 pm, on (08) 8161 6276.
- Pay by Electronic Funds Transfer – Please contact the Finance team on (08) 8161 6276 during business hours or via email at firstname.lastname@example.org to obtain the hospital’s bank account details.
Due to the volume of accounts the WCH has two patient account billing departments. Depending on the services you have received, there may be instances when accounts are issued by both departments.
If you have an enquiry about your account, please contact the department that has issued the account. The enquiry phone no. is listed on the top right-hand side of the invoice, or please see the contact details below:
Private Practice Accounts
(08) 8161 7438 during business hours
Or for all other accounts:
(08) 8161 7390 or (08) 8161 7336 during business hours