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COVID-19
Information for the community – Updated guidelines from 27 July 2021
Acknowledgement
The Women's and Children's Hospital is located on the traditional lands for the Kaurna people, and we respect their spiritual relationship with their Country. We also acknowledge that the Kaurna people are the custodians of the Adelaide region, and that their cultural and heritage beliefs are still as important to the living Kaurna people today.

Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices and names of people who have passed away.

Private and Public Patients (Medicare-Eligible)

One of the important decisions you make when coming into hospital is to decide whether you would like to be treated as a private or public patient.

One of the important decisions you make when coming into hospital is to decide whether you would like to be treated as a private or public patient.

Private patients

By electing to be admitted as a private patient at the Women's and Children's Hospital, you will enjoy the advantages of:

  • No private health insurance co-payments or excesses;
  • Choice of doctor (providing the doctor has Rights of Private Practice at the Women’s and Children’s Hospital and is available).

Note: where your doctor of choice is unavailable, you can still elect a private admission in our hospital and be treated by the doctor on duty.

In addition, women patients have the following advantages:

  • Access to a single room (if available)
How will the hospital benefit if you elect to be treated as a private patient?

It is our aim to provide all patients with the highest quality and standard of care. The income we receive from your health fund helps to improve hospital facilities, update equipment and provide staff education and training.

How will you be affected financially?
  • Privately insured Medicare eligible patients are not liable for health fund excesses or co-payments at South Australian public hospitals.
  • If you have valid hospital cover, your health fund should cover the costs associated with your accommodation and prostheses charges.
  • Medicare and your health fund will cover 100% of medical service fees if your doctor charges the Medicare scheduled fee or participates in a Gap Cover Scheme with your fund.

Note: medical service fees are fees that may be charged by your doctor, surgeon, anaesthetist and/or pathology and radiology departments.

Accounts made easy

Where possible, the hospital will lodge all of your claims with Medicare and your health fund on your behalf. Once hospital accounts are paid, you will receive a patient claim statement from your health fund providing details of all charges paid.

Confirming your level of health cover

Our Patient Liaison Officers can confirm your level of health fund cover and let you know whether you are covered for your hospital stay. Please contact the hospital’s Patient Liaison Officers (see contact details below) if you have any questions relating to your health fund cover or potential costs of your admission.

Can I still be a private patient if I don't have private health insurance?

Yes, you can choose to be a self-funding private patient. You will be responsible for meeting any costs incurred during your hospital stay that are not covered by Medicare. If you are coming to the hospital as a self-funding private patient, we request that you contact the hospital’s finance team on (08) 8161 6147 during business hours to pay your hospital accommodation account prior to admission. The hospital accommodation charge is payable in addition to your specialist’s fees and other medical services’ fees.

How do you elect to be a private patient?

If you would like to be admitted as a private patient, please let our staff know. A hospital representative will assist you to complete the necessary forms and to make an informed choice to be admitted as a private patient. You will also be required to provide your Medicare and health fund membership details.

Find out more about being admitted as a private patient

Our Patient Liaison Officers are available to assist Mondays to Fridays 8:00am to 4.00pm to answer your questions. Call us or send an email.

Phone: (08) 8161 6753 or (08) 8161 8902

Email: HealthWCHNPatientLiaisonOfficer@sa.gov.au

Public patients

Australian residents who decide to be a public patient are entitled to free treatment under Medicare. Your treatment will be carried out by doctors nominated by the hospital, under the direction of an appropriate specialist.