GP Liaison and Integration Unit (GPLIU)

The Child and Adolescent Virtual Urgent Care Service (CAVUCS) is an Emergency Department (ED) avoidance service to manage children requiring urgent review by qualified medical and nursing professionals.

This service is open 7 days a week, from 9:00am – 9:00pm, providing virtual care for children from 6 months up to 18 years of age.

CAVUCS also provides same day clinical advice for GPs throughout South Australia to assist their management of paediatric patients who are acutely unwell. To access this service, please call WCH switchboard on 08 8161 7000 and ask for the Child and Adolescent Virtual Urgent Care Service.

Please phone WCH switchboard on 08 8161 7000 and request to speak to the relevant clinical team or the paediatric registrar. CAVUCS does not provide information about infants aged under 6 months.

COVIDKids is a non-urgent service to manage COVID-19 positive children who:

• have pre-existing complex care needs
• require ongoing observation/clinical input
• require non-urgent face to face review.

COVIDKids assesses eligibility for, and coordinates provision of antiviral therapy to children at high risk.

To access COVIDKids, a GP referral must be provided:

• Email Health.wchncovidkids@sa.gov.au for non-urgent cases
• For more urgent referrals (requiring case discussion or patients likely to require antiviral therapy AND are day 4 or 5), please phone the COVIDKids duty doctor via WCH switchboard on 08 8161 7000 (8:00am – 9:00pm)

Please note (current June 2022):

• Antiviral therapy to be started by day 6 (Paxlovid) or day 7 (Remdesivir)
• Email referrals received prior to 2pm will be reviewed the same day. Referrals after 2pm may be deferred until next morning.
• COVIDKids only accepts referrals via GP/Paediatrician.

Visit this page for information about the WCH emergency department.

All public emergency departments provide emergency services to children, regardless of COVID status when not suitable for community or CAVUCS care.

A guide to waiting times at Adelaide Emergency Departments is available on the Emergency Department Dashboard (SA Health).

Priority Care Centres (SA Health)

Priority Care Centres provide community-based healthcare and treatment for eligible patients who would otherwise be seeking a service from a SA Health Emergency Department.

Health Pathways

Health Pathways provide clear and concise guidance for assessing and managing a patient with a particular symptom or condition. Pathways also include information about referral options in the local health system.

GP Respiratory and Vaccination Clinics (Adelaide PHN)

GP-led Respiratory Clinics are available across the Adelaide metropolitan area to support the assessment of anyone experiencing mild to moderate respiratory conditions.

Nearest Emergency Department

There are Emergency Departments in public hospitals across metropolitan Adelaide and in peri-urban areas. All are available 24 hours a day, seven days a week.

ED or Triple Zero (000) (SA Health)

Inpatient clinical enquiries

Phone WCH Switchboard on 08 8161 7000 and page the clinical team.

Discharge Summary Information, Outpatient Correspondence, Medical Records

Contact WCHN Release of Information Office via
email: Health.WCHNFOIOfficer@sa.gov.au or
fax: 08 8161 6310

Generally, we will provide information in approximately 3 working days.

Please provide a signed consent form from your patient.

If urgent, phone the WCHN Release of Information Office on 08 8161 8723

Outpatient Appointment Information

Information regarding referral letters, waiting time or triage.

Phone:
Paediatric referrals: 08 8161 7399
Women’s health referrals: 08 8161 7592