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COVID-19
Information for the community – Updated 20 June 2022
Acknowledgement
The Women's and Children's Hospital is located on the traditional lands for the Kaurna people, and we respect their spiritual relationship with their Country. We also acknowledge that the Kaurna people are the custodians of the Adelaide region, and that their cultural and heritage beliefs are still as important to the living Kaurna people today.

Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices and names of people who have passed away.

GP Liaison and Integration Unit (GPLIU)

GP Liaison and Integration Unit

The Women’s and Children’s Health Network (WCHN) GP Liaison and Integration Unit (GPLIU) aims to build capacity, relationships and collaborations between general practitioners (GPs), the Women's and Children's Hospital (WCH) and WCHN community services.

The GPLIU is focused on improving patient, family, carer and GP access to and navigation of WCHN services.

Working together under agreed and shared values creates better outcomes for our people, our consumers and our partners. WCHNs values of Compassion, Respect, Equity, Accountability, Together for Excellence; with a focus on Communication and Collaboration aim to improve the health and wellbeing of families and communities by providing integrated care and support.

Our GP Liaison and Integration Consultants

Dr Helen Parry (Tuesday and Thursday)
Dr Emily Roxburgh (Monday and Wednesday)
Contact via email: Health.WCHNGPLiaison@sa.gov.au

If urgent, please phone WCH Switchboard on 8161 7000 and request to speak with the GP Liaison Consultant.

Clinical Advice and Urgent Care Referral Options at WCH

Child and Adolescent Virtual Urgent Care Service (CAVUCS)

The Child and Adolescent Virtual Urgent Care Service (CAVUCS) is an Emergency Department (ED) avoidance service to manage children requiring urgent review by qualified medical and nursing professionals.

This service is open 7 days a week, from 9:00am – 9:00pm, providing virtual care for children from 6 months up to 18 years of age.

CAVUCS also provides same day clinical advice for GPs throughout South Australia to assist their management of paediatric patients who are acutely unwell. To access this service, please call WCH switchboard on 08 8161 7000 and ask for the Child and Adolescent Virtual Urgent Care Service.

Clinical advice for infants aged under 6 months

Please phone WCH switchboard on 08 8161 7000 and request to speak to the relevant clinical team or the paediatric registrar. CAVUCS does not provide information about infants aged under 6 months.

COVIDKids

COVIDKids is a non-urgent service to manage COVID-19 positive children who:

  • have pre-existing complex care needs
  • require ongoing observation/clinical input
  • require non-urgent face to face review.

COVIDKids assesses eligibility for, and coordinates provision of antiviral therapy to children at high risk.

To access COVIDKids, a GP referral must be provided:

  • Email Health.wchncovidkids@sa.gov.au for non-urgent cases
  • For more urgent referrals (requiring case discussion or patients likely to require antiviral therapy AND are day 4 or 5), please phone the COVIDKids duty doctor via WCH switchboard on 08 8161 7000 (8:00am – 9:00pm)

Please note (current June 2022):

  • Antiviral therapy to be started by day 6 (Paxlovid) or day 7 (Remdesivir)
  • Email referrals received prior to 2pm will be reviewed the same day. Referrals after 2pm may be deferred until next morning.
  • COVIDKids only accepts referrals via GP/Paediatrician.
WCH Paediatric Emergency Department

Visit this page for information about the WCH emergency department.

All public emergency departments provide emergency services to children, regardless of COVID status when not suitable for community or CAVUCS care.

A guide to waiting times at Adelaide Emergency Departments is available on the Emergency Department Dashboard (SA Health).

Additional Urgent Care Referral Options

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Priority Care Centres (SA Health)

Priority Care Centres provide community-based healthcare and treatment for eligible patients who would otherwise be seeking a service from a SA Health Emergency Department.

Health Pathways

Health Pathways provide clear and concise guidance for assessing and managing a patient with a particular symptom or condition. Pathways also include information about referral options in the local health system.

GP Respiratory and Vaccination Clinics (Adelaide PHN)

GP-led Respiratory Clinics are available across the Adelaide metropolitan area to support the assessment of anyone experiencing mild to moderate respiratory conditions.

Nearest Emergency Department

There are Emergency Departments in public hospitals across metropolitan Adelaide and in peri-urban areas. All are available 24 hours a day, seven days a week.

ED or Triple Zero (000) (SA Health)

Patient Information Requests

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Inpatient clinical enquiries

Phone WCH Switchboard on 08 8161 7000 and page the clinical team.

Discharge Summary Information, Outpatient Correspondence, Medical Records

Contact WCHN Release of Information Office via
email: Health.WCHNFOIOfficer@sa.gov.au or
fax: 08 8161 6310

Generally, we will provide information in approximately 3 working days.

Please provide a signed consent form from your patient.

If urgent, phone the WCHN Release of Information Office on 08 8161 8723

Outpatient Appointment Information

Information regarding referral letters, waiting time or triage.

Phone:
Paediatric referrals: 08 8161 7399
Women’s health referrals: 08 8161 7592

GP Survey

We invite you to complete a survey based on your experience with the Women’s and Children’s Hospital.

iApply GP survey